Privacy Policy

Effective Date: July 18, 2026 | Last Updated: July 18, 2026

Cartell Motors, Lda (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, place orders, or interact with our heavy automotive and marine component services.

We act as the data controller under the General Data Protection Regulation (GDPR) (EU) 2016/679 and applicable regional data protection laws. By interacting with the Website, you acknowledge the data practices described in this policy.

1. Personal Data We Collect

We gather the following categories of essential data needed to complete your requirements:

  • Identity & Contact Data: Legal name, professional email address, active telephone number, billing address, and exact destination shipping address.
  • Transaction Data: Ordered part specifications, invoice data, and structural transaction records. All financial processing is securely routed through certified third-party gateways—we do not store raw card details.
  • Technical & Usage Data: Anonymized IP address, structural browser type/version, device specifications, operating systems, and basic clickstream behavior analyzed via analytics logs.
  • Account Data: Hashed security passwords, structural usernames, and transactional order histories.

We do not collect any special categories of sensitive personal data (e.g., medical conditions, philosophical views, or ethnic backgrounds).

2. How Data is Obtained & Cookie Configurations

We collect data directly from you when you complete purchases, register corporate accounts, or engage our compliance desk. Technical tracking occurs seamlessly via secure browser cookies:

  • Session Configurations: Temporary cookies check browser compatibility and dissolve instantly upon window closure.
  • Preference Parameters: Account dashboard elements utilize automated tracking cookies lasting from two days up to twelve months to preserve convenient structural viewing layouts.
  • External Signals: We receive tracking updates directly from our freight carriers and confirmation parameters from payment institutions.

3. Legal Basis for Data Processing

Under GDPR Article 6, we process client profiles leveraging the following lawful structures:

  • Contractual Performance (Art. 6(1)(b)): Executing purchases, calculating shipping rates, handling custom freight delivery, and issuing commercial parts invoices.
  • Legal Obligations (Art. 6(1)(c)): Meeting corporate accounting directives, structural auditing requirements, and regional tax compliance laws.
  • Legitimate Interests (Art. 6(1)(f)): Protecting website architecture against fraud, verifying security networks, and updating current clients about matching components.

4. Shared Operations & Data Retention

We do not sell client details to marketing networks under any circumstances. Necessary profiles are disclosed exclusively to verified operational processors under strict GDPR compliance contracts:

  • Logistics Partners: Freight carriers and international shipping companies tasked with delivering heavy machinery.
  • Financial Systems: Secure transaction networks executing order checks.
  • Technical Providers: Cloud host nodes and structured analytical software.

Retention Framework: Financial transaction archives and core commercial invoices are preserved for a mandatory duration of 7 years to satisfy regional accounting rules, after which they are systematically deleted.

5. Your GDPR Data Rights

Under the active EU General Data Protection Regulation, clients are granted full enforcement of the following rights:

  • The right to access and request comprehensive extracts of your processed personal records.
  • The right to immediately rectify erroneous profile fields or outdated shipping numbers.
  • The right to erasure ("Right to be Forgotten") from our primary sales infrastructure.
  • The right to object to processing paths or limit data transmission vectors via data portability.
  • The right to file structured complaints directly with your regional Data Protection Authority.

Exercise Your Data Rights

If you wish to request data erasure, modify account details, review your stored files, or inquire about our privacy frameworks, please access our official contact desk.

Go to Contact Us Page

Cartell Motors, Lda Privacy & Compliance Desk
Email: admin@cartellmotorslda.com